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by Christian Gondek : Blue Ocean Strategy – An insight into the Future of Customer Relationship Management

ISBN : #3656008574 | Date : 2011-12-22

Description :

PDF-94a1f | Seminar paper from the year 2011 in the subject Business economics – Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,3, University of Applied Sciences Essen, course: Strategic Management, language: English, abstract: This paper contains a Strategic Management Assignment written in 2011 for a MBA course at the FOM in Germany. It demonstrates how to easily apply the … Blue Ocean Strategy – An insight into the Future of Customer Relationship Management


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Ältere Konsumenten in Handel und Marketing: Empirische Überprüfung der Bedeutung von Convenience (German Edition) PDF




by Robert Zniva : Ältere Konsumenten in Handel und Marketing: Empirische Überprüfung der Bedeutung von Convenience (German Edition)

ISBN : #3658155884 | Date : 2016-09-27

Description :

PDF-83228 | Das vorliegende Buch beschäftigt sich mit der Auswirkung des demografischen Wandels auf das Marketing. Robert Zniva geht der Frage nach, ob es für Händler sinnvoll ist, sich den Bedürfnissen älterer Konsumentinnen und Konsumenten anzupassen und mehr Convenience für diese Zielgruppe anzubieten. Altern wird hierbei nicht nur als Jahreszahl, sondern als multidimensionaler Prozess untersucht…. Ältere Konsumenten in Handel und Marketing: Empirische Überprüfung der Bedeutung von Convenience (German Edition)


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by Wendy Foegen Reed : Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results

ISBN : #0071748555 | Date : 2010-11-10

Description :

PDF-f0644 | CREATE RELATIONSHIPS THAT LEAD TO REPEAT SALES–FOR THE LONG RUN! “Selling for the Long Run stands head and shoulders above the run-of-the-mill sales books. If you’re in the business of selling complex products or solutions, it’s a blueprint for business success. Don’t just read this book–use its principles and strategies every day, and it will fundamentally improve the results you achieve.” — … Selling for the Long Run: Build Lasting Customer Relationships for Breakthrough Results


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Reads Sales Interview Andris Zoltners Ebook PDF 00a5f66d4

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HBR’s 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR’s 10 Must Reads) PDF




by Philip Kotler : HBR’s 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR’s 10 Must Reads)

ISBN : # | Date : 2017-05-02

Description :

PDF-0f8fd | Sales isn’t about pushing products or being efficient; it’s about building the right systems to manage and empower your salespeople.If you read nothing else on sales, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you understand how to create the conditions for sales success.This book will inspire you to:… HBR’s 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR’s 10 Must Reads)


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HBR’s 10 Must Reads on Sales (with bonus interview of Andris Zoltners) (HBR’s 10 Must Reads) by by Philip Kotler

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Kundenclubs More Innovative Konzepte Kundenbindung PDF 01a1f0db7

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by Wolfgang Hartmann : Kundenclubs & More: Innovative Konzepte zur Kundenbindung (German Edition)

ISBN : #3322824799 | Date : 2012-02-02

Description :

PDF-b5dad | Die Autoren vermitteln das komplette Know-how zum Thema Kundenclubs anschaulich und leicht nachvollziehbar: Zielsetzung, Teilnehmergewinnung, Leistungsangebot, Kundenkommunikation, Händlerintegration, Club-Controlling, Datenmanagement und Logistik. Mit konkreten Fallbeispielen von S-points, Swarovski, Payback, Open Business Club, Pampers, VW und Maggi…. Kundenclubs & More: Innovative Konzepte zur Kundenbindung (German Edition)


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HBRs Must Reads 2017 Definitive PDF 66f219aac

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HBR’s 10 Must Reads 2017: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “What Is Disruptive Innovation?”) (HBR’s 10 Must Reads) PDF




by Harvard Business Review : HBR’s 10 Must Reads 2017: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “What Is Disruptive Innovation?”) (HBR’s 10 Must Reads)

ISBN : #1633694623 | Date : 2016-11-01

Description :

PDF-0d14a | A year’s worth of management wisdom, all in one place.We’ve reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Clayton M. Christensen to Adam Grant and company examples from Intel to Uber, this volume brings the most current and important m… HBR’s 10 Must Reads 2017: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article “What Is Disruptive Innovation?”) (HBR’s 10 Must Reads)


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Vulnerability Corporate Reputation Leadership Sustainable PDF 2964c9f4f

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by Peter Verhezen : The Vulnerability of Corporate Reputation: Leadership for Sustainable Long-Term Value

ISBN : #1137547359 | Date : 2016-03-29

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PDF-6b4c5 | The Vulnerability of Corporate Reputation explores the role that reputation plays in the success and failures of companies.This book focuses on the traditional topic of reputation risk management, the process of reputation, reputational excellence and examines leaders whose reputation and foresight could benefit the organization they steer…. The Vulnerability of Corporate Reputation: Leadership for Sustainable Long-Term Value


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Cornell Administration Handbook Hospitality Strategy PDF B3e1565a9

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: The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy

ISBN : #1412905907 | Date : 2010-07-14

Description :

PDF-4247e | The Handbook of Applied Hospitality Strategy is a comprehensive resource for advanced students and serious practitioners focused on hospitality strategic management. The Handbook includes original thought on key topics, critical articles from the pages of the Cornell Hospitality Quarterly, and integrative commentary. Particular emphasis is placed on the strategies and decisions that determine the … The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy


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Marketing Strategy Management Michael Baker PDF 619be915a

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by Michael J. Baker : Marketing Strategy and Management

ISBN : #0333748565 | Date : 2000-12

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PDF-5536f | This is a major revision of Michael Baker’s “Marketing Strategy and Management”. Retaining its in-depth and analytical approach, the third edition pays particular attention to the implementation of strategy in practice, including the business to business, service, international and social and public sectors. This edition has been re-organised to reflect experiences from its use in teaching. This i… Marketing Strategy and Management


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by Jean-Claude Thoenig : The Marking Enterprise: Business Success and Societal Embedding (INSEAD Business Press)

ISBN : #0230001874 | Date : 2006-10-12

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PDF-2da00 | Based on their studies of successful firms, the authors highlight two main paths to success. As well as delivering a groundbreaking new analytical framework, they also provide practical advice to practitioners on avoiding pitfalls and taking decisions while elaborating their marking discipline…. The Marking Enterprise: Business Success and Societal Embedding (INSEAD Business Press)


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Summary Service Review Analysis Connellans PDF E83afa593

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Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book PDF




by Businessnews Publishing : Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book

ISBN : #2511044463 | Date : 2016-09-14

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PDF-7ea68 | The must-read summary of Ron Zemke and Tom Connellan’s book: “E-Service: 24 Ways to Keep Your Customers – When the Competition is Just a Click Away”.This complete summary of the ideas from Ron Zemke and Tom Connellan’s book “E-Service” shows how the key to success doesn’t lie in attracting visitors, but in creating highly satisfied customers who will do business with you again and again. According… Summary: E-Service: Review and Analysis of Zemke and Connellan’s Book


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Seven Strategies Building Customer Loyalty PDF Fbac5bc51

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by Paul R. Timm PhD : Seven Power Strategies for Building Customer Loyalty

ISBN : #081440569X | Date : 2001-04-15

Description :

PDF-edc18 | Nothing is more important to a company’s long-term health than customer loyalty – yet too many companies settle for empty customer service slogans, misguided programs, and sporadic training. This powerful book introduces a complete program that virtually guarantees customer retention and business growth – including high-impact tactics for consistently exceeding customer expectations through “A-plu… Seven Power Strategies for Building Customer Loyalty


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by Jez Hunt : Surviving a Rough Economy: An Essential Guide for Businesses

ISBN : #095620600X | Date : 2009-03-23

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PDF-f4abb | … Surviving a Rough Economy: An Essential Guide for Businesses


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ISBN : #1505695465 | Date : 2014-12-25

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ISBN : # | Date : 2014-05-28

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